Transparency

Data collected

The short version of the privacy policy: what we store, why, for how long, and how to delete it.

On the website

DataWhyHow longHow to delete it
DataYour Discord account: ID, username, avatar WhyLog you in and show your profile How longAs long as you’re logged in. The session ends after 14 days of inactivity, 30 days at most. How to delete itLog out, or ask through Support
DataThe list of your servers and your permissions on them WhyOnly show the servers you can manage How longIn your session only, re-read at every login How to delete itSign out
DataYour connected devices: browser, system, IP address WhyShow you your open sessions so you can close them How longThe length of the session. 30 days for a trusted device (two-factor authentication). How to delete itSettings, Sessions section
DataCookies: session, language, theme, device and, with your consent, time zone and advertising WhyKeep you logged in and remember your preferences. Optional cookies are only set with your consent. How longSession: 30 days at most. Preferences: 12 months. Your cookie choice: 6 months. How to delete it“Manage cookies” link at the bottom of the page, or clear your browser’s cookies
DataSupport tickets and bug reports WhyReply to you and follow your request How longFor as long as your request is being followed up How to delete itAsk through Support

On Discord servers

DataWhyHow longHow to delete it
DataServer settings: channels, roles, modules WhyMake the enabled modules work How longAs long as the bot is on the server, then 7 days after it leaves for a quick reinstall How to delete itThe dashboard’s Reset button, or remove the bot
DataMember activity: XP, levels, invites, points WhyLeaderboards and rewards for the modules the server enabled How longAs long as the module stays active on the server How to delete itReset by a server administrator, or ask through Support
DataLinks and messages scanned by the anti-scam and AutoMod WhyBlock scams, spam and raids How longMessages are not archived. Only dangerous links and moderation logs are kept, and they are cleaned up regularly. How to delete itAsk through Support
DataMessages posted in the Pulse Trap channel: text, author and channel WhyShow staff what a hacked account sent and allow the sanction to be lifted How longThe last 200 sanctions of each server, deleted as soon as the bot leaves the server How to delete itTurn off the module, remove the bot, or ask through Support
DataTickets, forms and applications WhySupport and applications handled by the server How longAs long as the server keeps them How to delete itThe server administrators, or ask through Support
DataThe captcha: your ID and the verification status WhyCheck that you’re not a robot before you enter the server How longThe verification session expires after a few minutes How to delete itAutomatic deletion
DataPremium and referrals: subscription, codes, points WhyActivate the perks and credit referrals How longAs long as the perk is active How to delete itAsk through Support
DataClaiming a Pulse Rewards prize: IP address and browser WhyProve the prize was delivered and prevent fraud How longFor as long as the contest is kept How to delete itAsk through Support

What we don’t do

No resale or commercial sharing of data. No third-party tracker without your consent: the ad banner only loads if you accept it. No banking data: Premium payments go through Discord.

Third-party services

Discord, for login, the bot and payments. Public streaming platforms, for live alerts. The traffictrade.fr ad network, only if you accept advertising.

Your rights

You can ask to access, correct or delete your data from the Support page. If you’re not happy with the answer, you can contact the CNIL (cnil.fr), the French data protection authority.

A question, a request about your data or a report? Support will answer you.

Contact support