Support

Need help with PROMO PULSE?

Rejoins le serveur support pour poser une question, signaler un problème, demander de l’aide sur une configuration ou suivre les annonces importantes du bot.

Join Discord support Open a ticket Setup guide Open my dashboard View ads

Support tickets

Open a ticket from the website

The PromoPulse team replies live, without you leaving your browser. Tickets are reserved for users logged in to the PromoPulse website with their Discord account.

  1. Describe your problem Pick a topic and explain what's going on.
  2. The team replies A member of the PromoPulse team takes charge of your ticket.
  3. Follow everything live Replies show up here live, with a notification.
Log in to open a ticket

Setup guide

The answer is probably already in the guide.

Every module explained step by step, with real annotated screenshots of the dashboard and Discord: activation, channels, roles, permissions and troubleshooting.

Tickets Captcha XP levels Anti-scam Ads Giveaways Auto roles Custom Bot Troubleshooting
Open the full guide 43 guides · 57 annotated screenshots
Step by step

Discord support

Le serveur support est l’endroit le plus rapide pour obtenir de l’aide sur l’installation, les permissions, les salons, les publicités, les bumps, le premium ou la modération.

Open the support server

Dashboard

Connecte-toi avec Discord pour gérer tes serveurs, vérifier les permissions, modifier la configuration et consulter les informations disponibles pour chaque guilde.

Open the dashboard

Report an issue

Pour un lien suspect, une publicité abusive, un souci de permission ou une action de modération, prépare l’ID du serveur, l’ID de la publicité et une courte description.

Read rules

Pulse Custom Bot

A problem with your custom bot (token, invite, refused bot, identity)? Follow the step-by-step guide or open a ticket with the “Custom Bot” subject.

Never share your token: not on Discord, not in a ticket. The PROMO PULSE team will never ask you for it.

Custom Bot guide See the feature

Before asking for help

A few useful details speed up support.

1 Server concerné

Discord server name, guild ID or link to the related ad.

2 Expected action

Explain what should happen and what actually happens.

3 Context

Add useful screenshots, the command used or the displayed error message.

Discord supportdiscord.gg/gaming-iserois Setup guideEvery module step by step, with screenshots PrivacyData, sessions and user rights Terms of ServiceBot rules, ads and premium